Effective Date: April 5, 2026 · Last Updated: April 26, 2026
SoldiVero LLC ("we," "us," or "our") operates the SoldiVero mobile application and website (collectively, the "Service"). SoldiVero is a family financial platform that allows parents and guardians ("Parents") to assign chores, manage allowances, and issue prepaid virtual payment cards for their children ("Children," defined as individuals under 13 years of age).
This Privacy Policy describes how we collect, use, disclose, and protect information from all users of our Service, including Parents and Children. It also explains the specific protections we provide under the Children's Online Privacy Protection Act of 1998 and its implementing regulations (collectively, "COPPA"), 15 U.S.C. § 6501 et seq.
This Policy applies to information collected through our mobile application, website, and any related services, features, or content we offer.
When a Parent creates an account, we collect:
After obtaining verifiable parental consent as described in Section 4, we collect only the minimum information necessary to provide the Service to Children:
We do NOT collect from Children: last name, email address, home address, geolocation data, behavioral tracking data, or any information beyond what is listed above.
When you use our Service, we automatically collect certain technical information, including:
Our website uses cookies and similar technologies for:
We do NOT use advertising cookies, third-party tracking pixels, or behavioral profiling on any portion of our Service accessible to Children. Parents may control cookie preferences via our Cookie Settings page.
We use Parents' information to:
We use Children's information solely to:
We do NOT use Children's information for advertising, marketing, behavioral profiling, sale to third parties, or any purpose beyond providing the Service.
In compliance with COPPA, we will not collect, use, or disclose personal information from any Child under 13 without first obtaining verifiable parental consent from that child's Parent or legal guardian. Children cannot create accounts directly — accounts for children are created exclusively by Parents.
Before a Child profile is activated and before we collect any personal information from a Child, we will:
By providing consent, Parents agree that we may:
Parents may revoke consent at any time by contacting us at privacy@soldivero.com. Upon revocation, we will stop collecting new information from the Child and will delete the Child's personal information within thirty (30) days, subject to any legal retention requirements. Revoking consent will result in the deactivation of the Child's profile and virtual card.
We share information with trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements and restrictions prohibiting them from using information for any purpose other than providing services to us:
| Category | Purpose | Data Shared |
|---|---|---|
| Banking-as-a-Service Provider | Virtual card issuance, fund loading, transaction processing | Parent KYC data, transaction data |
| Cloud Infrastructure (AWS) | Hosting, data storage, and security | All Service data (encrypted) |
| Payment Processor | Billing, fund transfers | Parent payment method (tokenized) |
| Identity Verification | KYC/AML compliance for Parents | Parent government ID, address |
| Customer Support Platform | Support ticketing | Parent account info, support communications |
| Analytics (aggregated only) | Service improvement | Aggregated, de-identified usage data |
We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of SoldiVero, our users, or others.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, user information may be transferred to the acquiring entity, provided that such entity agrees to protect information in accordance with this Privacy Policy. We will notify Parents of any such transfer and provide an opportunity to delete their and their Children's information.
We will NEVER sell, rent, or disclose Children's personal information to third parties for commercial or marketing purposes.
Parents and legal guardians have the following rights with respect to their Child's personal information:
To exercise any of these rights, contact us at privacy@soldivero.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.
We implement industry-standard technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction, including:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect personal information, we cannot guarantee absolute security. In the event of a data breach that affects Children's personal information, we will notify affected Parents as required by applicable law.
We retain personal information for as long as necessary to provide the Service and comply with legal obligations:
| Data Type | Retention Period | Reason |
|---|---|---|
| Parent account data | Duration of account + 5 years | Legal and regulatory requirements |
| Child profile data | Until consent revoked or account closed + 30 days | COPPA compliance |
| Transaction records | 7 years | Financial regulations (BSA/AML) |
| KYC/identity documents | 5 years after account closure | Bank Secrecy Act |
| Support communications | 3 years | Customer service and legal |
| Security logs | 1 year | Fraud detection and security |
During account creation, we screen for age to identify Children (under 13). Child profiles may only be created by an authenticated Parent account. We do not knowingly allow Children to self-register.
We do not serve targeted, behavioral, or interest-based advertising to Children. We do not allow third-party advertisers to collect information from Children through our Service.
Children do not have public profiles, social feeds, messaging capabilities, or the ability to interact with non-family users through the Service.
We adhere to the principle of data minimization for Children's information. We collect only what is strictly necessary to provide the Service, and we do not collect information that is not listed in Section 2.2.
SoldiVero intends to qualify as a COPPA "Safe Harbor" program participant and will seek membership in an FTC-approved COPPA Safe Harbor program. We will update this Policy to reflect any Safe Harbor certification obtained.
California residents, including Parents who are California residents, have rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@soldivero.com.
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws have similar rights. We honor these rights for all users. Contact us at privacy@soldivero.com to make a request.
The Service is operated in the United States and is intended for users in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States. By using the Service, you consent to the transfer of information to the United States, which may have different data protection rules than those of your country.
We may update this Privacy Policy from time to time. If we make material changes — especially changes affecting how we collect or use Children's personal information — we will notify Parents by email and require re-consent where required by COPPA before any material changes take effect with respect to Children's data. We will update the "Last Updated" date at the top of this Policy.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Policy.
By providing your phone number and checking the consent box during registration, you agree to receive SMS text messages from SoldiVero LLC, including:
Message frequency varies based on your account activity. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message. You may also manage your messaging preferences in the Profile section of the app under Settings → Notifications.
Reply HELP to any SMS message for assistance, or contact us at support@soldivero.com.
Your phone number and SMS consent will not be shared with or sold to third parties for their own marketing purposes.
SMS messaging is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, and others. Carrier support may vary.
If you have questions about this Privacy Policy, wish to exercise your parental rights, or have concerns about our privacy practices, please contact us: